FAQ - Frequently Asked Questions

FAQ About My Order

How long will my order take to arrive?

What is your returns policy?

How much coffee should I order each time?

We recommend you order no more than 1 month’s supply of coffee beans at a time, however if the beans are ground then only a two weeks supply should be ordered at any one time.

How long will my coffee last for?

How many serves are in a bag of coffee?

Is it okay to grind your beans in advance?

Why are there different grinds for coffee?

FAQ About Coffee

What are green coffee beans?

Why does my coffee taste bad?

What does single origin mean?

How long will my coffee last for?

Is it okay to grind your beans in advance?

Why are there different grinds for coffee?

Where do your coffee beans come from?

What is the difference between Arabica and Robusta beans?

Why should I buy more expensive specialty coffees over regular coffee?

How is decaffeinated coffee made?

FAQ About Chiasso

How long has Chiasso Coffee Co. been operating?

Is Chiasso Coffee organic?

Is Chiasso Coffee Fair Trade?

Is Chiasso packaging recyclable?